Why Unicorn Factory Doesn’t Handle Contracts and Payments (And Why That’s a Good Thing)

When it comes to hiring freelancers, most platforms want to control everything—contracts, payments, even how you communicate. They take a cut, act as the middleman, and insert themselves into every step. But at Unicorn Factory, we do things differently.

Our platform is designed to connect you with the right freelancer, but once that connection is made, it’s your show. No fees, no interference. You’re in control of the relationship from start to finish. We’re here to help you find the talent, not manage the details. If you’re looking for a platform that respects your autonomy, you’re in the right place.

Unicorn Factory’s Role in Client-Freelancer Interactions

Unlike other platforms like Upwork or Fiverr, where the entire interaction is closely monitored and managed, Unicorn Factory takes a hands-off approach. Our mission is simple: to connect you with the best freelance talent in New Zealand. Once you’ve found your match, it’s up to you and the freelancer to manage the relationship.

This freedom allows both clients and freelancers to establish their own terms, without a third party dictating the process. It’s a unique approach, and it’s what sets us apart.

Handling Contracts

Since we don’t intervene in your interactions, contracts are something you and your freelancer will need to handle independently. While this might sound daunting, it actually gives you the flexibility to craft an agreement that works for both parties.

To ensure a smooth collaboration, here’s what you should include in your freelance contract:

• Scope of work: Clearly define what needs to be done.
• Deadlines: Set realistic timelines for deliverables.
• Payment terms: Agree on how and when payments will be made.

Having a solid contract in place helps prevent misunderstandings and sets the stage for a successful project.

Managing Payments

Just as with contracts, payments are handled directly between you and the freelancer. This arrangement allows for more transparency and trust, as you’re not relying on a third party to manage your financial transactions.

To make this process easier, here are a few tips:

• Discuss payment terms upfront: Make sure both parties agree on the rate and payment schedule before starting the project.
• Use secure payment methods: Protect both parties by choosing reliable payment platforms.
• Keep records: Document all transactions to avoid any potential disputes.

This approach gives you control over your finances and ensures that both parties are on the same page.

Dealing with Disputes

While disputes are uncommon on Unicorn Factory, it’s important to know how to handle them if they arise. Since we don’t get involved in client-freelancer interactions, resolving issues falls on you and the freelancer.

Here’s what you can do if a disagreement occurs:

• Communicate openly: Often, misunderstandings can be resolved through a simple conversation.
• Refer back to your contract: Ensure that both parties are adhering to the agreed terms.

And remember, while we don’t mediate disputes, we do value your feedback. If you encounter a serious issue, let us know so we can take it into account when evaluating freelancers on our platform.

Providing Feedback to Unicorn Factory

Your feedback is crucial in maintaining the quality of freelancers on Unicorn Factory. After your project is completed, we encourage you to share your experience, whether it’s positive or negative.

Here’s how your feedback helps:

• It allows us to ensure that only top-quality freelancers remain on the platform.
• It helps other clients make informed decisions when hiring freelancers.

If a freelancer consistently receives poor feedback, it could affect their standing on Unicorn Factory, ensuring that the platform remains a reliable resource for everyone.

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At Unicorn Factory, we believe in empowering clients and freelancers to manage their own projects. By taking a hands-off approach to contracts and payments, we give you the freedom to create arrangements that work for you. While this means more responsibility on your part, it also means more control—and ultimately, a more personalized and effective working relationship.

So, take advantage of our platform to find the perfect freelance talent, but remember that the success of your project is in your hands. Do your due diligence, communicate openly, and create a win-win situation for everyone involved.

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